At Airfryr.com, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help. Please review our Refund Policy below for details on returns and refunds.
Eligibility for Returns
To be eligible for a return, your item must be:
- Unused, in its original packaging, and in the same condition as when you received it.
- Accompanied by a valid proof of purchase (order number or receipt).
Non-Returnable Items
Certain items are non-returnable for hygiene and safety reasons, including:
- Perishable goods (e.g., food items).
- Personalized or custom-made products.
- Opened or used kitchen gadgets.
Return Process
- Contact our customer service team at contact@kitchh.com within [X] days of receiving your order to initiate a return.
- Pack the item securely in its original packaging and include all accessories.
- Ship the item to the address provided by our team. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [X] business days and credited to your original payment method. Please note that shipping costs are non-refundable.
Exchanges
If you need to exchange an item, please contact us at contact@kitchh.com. Exchanges are subject to product availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
For any questions about our Refund Policy, please reach out to us at contact@kitchh.com.